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Coyuchi: Products & Services

Coyuchi uses the tagline "Nature comes home". The visually stunning website offers a line of home textiles with foundations in nature. The company carries bedding, bath linens and baby items made of organic cotton and natural fibers such as linen and cashmere. The lines are all about comfort and creating a soothing home. 

Products carried are:

  • Organic Baby
    • Crib Collections, Blankets, Clothing and more

The company is well-known for its bedding, which is from 100% certified organic cotton.

Coyuchi: Company Background

Coyuchi Inc. is based in Berkeley, California. Coyuchi launched 20 years ago in Point Reyes Station, California. The CEO of the privately held company is Karyn Barsa. The company was founded by Christine Nielsen.

There are several stores in addition to the website. The stores are located in Canada and the US. The Coyuchi Outlet, former headquarters for the company, is now a retail location and is located in Point Reyes, California.

Coyuchi: Customer Feedback & Reviews

There are many positive reviews online for the Coyuchi organic products.

At BabyEarth, the Coyuchi Organic Hooded Towel receives 5 stars from the 2 reviews. Customer Kim writes:

  • "I was hesitant to buy this towel at full price but immediately knew I had to have it once it was featured as a Gaga deal. I am very pleased with the quality of this towel, especially compared to all of the other hooded towels we have for our baby. It is thick, large, very absorbent, holds up nicely with no signs of wear after many wash and dry cycles, and the bird on the hood is super cute. I also love that this towel is organic."

At Sierra Trading Post, the one reviewer for Coyuchi Cloud Brushed Flannel Pillowcases gives 4 out of 5 stars for the product. Customer SierraNevada writes:

  • "These are great! I bought the matching Cal king sheets, they are very soft and made of thick material. The color is nice and did not fade in the wash. Sems like these sheets will be around for awhile!"
Coyuchi: Business Credibility & Trustworthiness

Coyuchi Inc. is not a BBB Accredited business. The company profile at the Better Business Bureau shows "No Rating". 

At Coyuchi, all products are produced using fair-labor practices. The business has Global Organic Textile Standard certification. Coyuchi has received the United Nations Second Annual Fashion Industry Award for Environmental Excellence

Coyuchi is having a positive impact on the environment by reducing the use of pesticides and other chemicals. The prestigious award veries the valuable work being done by the company.

Coyuchi: Website Popularity & Google Ranking

Statistics at Alexa and Compete indicate that the Coyuchi website has less popularity than a year ago but still maintains regular traffic.

The Alexa profile for Coyuchi gives a Global Traffic Rank of 337,736 over three months. The US Rank is 75,613. Daily Reach by percentage is not available for the site due to the low traffic to date.

Compete shows that the company website received 2,406 unique visitors in the month of July 2012 (US data only). That number is down by 45% from last year.

The page rank is 4 out of 10 for, as per Google PageRank.

Coyuchi: Social Media Presence

Coyuchi has social media profiles on Facebook, Twitter, Pinterest and LinkedIn. The Facebook profile has a large level of interaction with followers.

On Facebook, there are 1,088 Likes. The company posts only twice a month yet there is still regular interaction from page followers. The Twitter profile for @coyuchi has 329 followers. The company Tweets about as often as it posts to Facebook.

On Pinterest, there are 87 followers and 11 boards set up to illustrate the high-quality products. The Coyuchi profile on LinkedIn has 65 followers.

There is no Google+ page or blog for the organic company.

Coyuchi: Website Security & Safety

The checkout screens for the home decor website are secured with https:// connections. The secure nature of the site is backed by the Google Safe Browsing Diagnostic Page. The page explains that is "not currently listed as suspicious." Google tested 12 pages on the site over the last 90 days and no suspicious content was found on the site.

Coyuchi: Pricing & Packages

Coyuchi does not brand itself as being the cheapest for prices. Instead, the company offers high-quality organic home products for customers to create a soothing environment in their houses.

Examples of current prices are:

  • Reversible Wave Quilt: Twin is $266 USD, Full/Queen is $338, King is $428.
  • Cloud Brushed Flannel Sheets: Twin is $90 USD, Full is $108, Queen $117, King $140.
  • Women's Linen & Terry Robe: $176 USD.
  • Baby Play All Day Outfit: 3T up to 6-12M each $32 USD.
  • Labryrinth Duvet Cover: Full/Queen is $720 USD, King is $792.
Coyuchi: Shipping Rates & Policies

Yes, Coyuchi does ship its home products internationally. The company ships across the United States, to Canada and to countries around the world. When placing order, select appropriate country from the dropdown box.

Shipping rates are determined at time of checkout, based on order details such as size and destination. The customer selects type of shipping to use as well, during the checkout process. To ship to Canada, for example, customers can choose:

  • Canada Standard
  • Worldwide Expedited
  • Worldwide Express Saver

Standard is obviously the cheapest of the choices. Costs are shown at time of placing online order. 

Coyuchi: Payment Methods Accepted

The accepted payment method is by credit card. Accepted credit cards are:

  • VISA
  • MasterCard
  • American Express 
  • Discover

Coyuchi would rate better in this section of the review if there are more payment choices available to its customers. For example, many online competitors offer payment by PayPal. Other possibilities to add could be EbillMe and E-Check.

Coyuchi: Returns, Refunds & Exchange Policy

Coyuchi accepts returns within 30 days if the product does not meet customer's expectations. The home company offers a full refund or exchange for different size or fabric. To be accepted as a return, items must be in original packaging, be returned within the 30-day period, and have not been laundered.

Please see the Return Policy for complete details.

Coyuchi: Product images & screenshots
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